Privacy Policy

Last updated: 20 September 2025

At Stackout (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use the Stackout service (“Service”).

1. Information We Collect

  • Account Information: Name, email address, and billing details when you sign up for Stackout.
  • Subscriber Data: Email addresses, names, and subscription metadata imported from Substack and synchronized with Beehiiv.
  • Usage Data: Log data such as IP address, browser type, device information, and timestamps.
  • Payment Data: Processed securely by our third-party payment providers (we do not store credit card numbers).

2. How We Use Your Information

  • To provide real-time syncing between Substack and Beehiiv.
  • To allow you to access, view, and manage your subscriber data inside Stackout.
  • To improve and maintain the Service, including troubleshooting and analytics.
  • To process payments and send billing communications.
  • To comply with legal obligations.

3. Data Storage & Retention

We securely store subscriber data so that you can access it in your Stackout dashboard and restore it if needed. We retain this data for as long as your account is active, unless you delete it or request removal.

4. Sharing of Information

  • We do not sell or rent your data to third parties.
  • We only share data with service providers (such as hosting, database, and payment processors) to operate the Service.
  • Subscriber data is transferred to Beehiiv via their API as part of the migration process.
  • We may disclose information if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and restricted database access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under privacy laws:

  • Right to access the data we hold about you.
  • Right to correct or update your information.
  • Right to request deletion of your data (“right to be forgotten”).
  • Right to export your data in a portable format.
  • Right to object to or restrict processing in certain cases.

To exercise these rights, contact us at [email protected].

7. International Data Transfers

Our servers may be located outside your country. By using Stackout, you consent to the transfer of data to other jurisdictions that may have different data protection laws.

8. Children’s Privacy

Stackout is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you (for example, by email or a notice on our website). Continued use of the Service indicates your acceptance of the revised Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]